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Questions for future investors

You can find 20 answers to frequently asked questions here or ask them, if you can’t find yours. We will answer it immediately.

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Why we are the best

General questions

We gathered 20 popular questions from investors and answered them

What payment systems are allowed in the project?

The project works with Bitcoin cryptocurrency and with the Advanced Cash payment system (https://advcash.com/). We are trying to create the most comfortable conditions for our partners and are constantly working on increasing the number of payment instruments to work with the project.

Where do you get the Bitcoin rate?

We get the Bitcoin rate from blockchain.info.

How does the company earn profit?

We aim to maintain a balanced portfolio of medium-term and long-term deposits, and also efficiently diversify strategically important assets, which in turn ensures a stable result. A strong Dechmont team of experienced traders and analysts focuses on intensive trading on various exchanges in order to increase the Fund's portfolio balance for greater efficiency

How to top up the account in the project?

To top up the account in the project, you need to go to the "Finance" section, click on the "RECHARGE YOUR BALANCE" button and follow the instructions on the website

How to withdraw funds from the project?

To withdraw funds from the project, you need to go to the "Finance" section, click on the "WITHDRAWAL FROM ACCOUNT BALANCE" button and follow the instructions on the website.

What fee is charged for depositing funds in the system?

The system does not charge any fee for recharging the balance when paid in bitcoins. You pay only the network fee. To speed up your transfer, we advise you to increase the standard fee. You can see estimation of the dependence of the fee amount on the transaction processing speed on our website in the recharge section. Direct link to the page:

https://dechmont.ae/office/document/howtomaktbtcfaster

What fee is charged for withdrawing funds from the system?

The system does not charge any fee for withdrawing funds from the balance when paid in bitcoins.

What is the minimum and maximum amount to top up the balance?

The minimum amount to top up is $15 at the moment. This amount can vary depending on the situation, which you will be additionally notified about.

What is the minimum and maximum deposit amount?

The minimum amount of investment is $100 at the moment. This amount can vary depending on the situation, which you will be additionally notified about.

What is the minimum and maximum amount for withdrawal?

The minimum amount to withdraw funds from the system is $15 at the moment. This amount can vary depending on the situation, which you will be notified additionally.

How long does it take to up the account?

Once your transaction is confirmed, the transferred funds will be credited to your balance. To speed up your transaction confirmation, we advise you to increase the fee amount. You can see estimation of the dependence of the fee amount on the transaction processing speed on our website

https://dechmont.ae/office/document/howtomaktbtcfaster

How long should I wait to withdraw funds from the system?

We try making all the funds entrusted to us work. Sometimes situations arise when we cannot quickly close the deals to quit with a profit. Therefore, we claim that all payments will be made within 24 hours. However, this time can be extended because of the situation on the market, which we cannot influence. We ask you to understand such a situation. In our turn, we will do our best to ensure that you receive your funds as soon as possible.

Who can I contact if I have a problem or need a consultation?

There is a "Technical support" section in your personal account. Please send all your questions there by selecting the appropriate topic. The time set for a response is 24 hours.

What if the transaction was being processed for a very long time, and the website canceled the order by the time it was confirmed by the Bitcoin network?

There is nothing to worry about. Once your transaction is confirmed, the website will learn about it and restore your order. After that, it will transfer funds to your balance within 15 minutes. If this still does not happen, please contact the technical support, and we will help you. Please specify the transaction hash in the message in order to speed up the search for your money.

Who has access to my personal data and how secure are they?

Your funds are stored on account of exchanges and on personal payment systems verified by the company. All credentials are protected at the highest level and by 2-factor authentication.

I'm not very good at investing, but I would like to have passive income, where should I start?

You can make a deposit under any of the proposed plans to receive passive income:
Package "Simple"       Yield 0.9%     Deposit 90 days
Package "Medium"    Yield 1.2%     Deposit 180 days
Package "Gold"           Yield 1.5%     Deposit 365 days

What income can the company guarantee to me?

The company guarantees you 0.9%-1.5% income under the proposed plans. But you should also understand that we are engaged in high-profit investment activities associated with risks. For more details, please read the item "What are the risks?"

Can I withdraw my funds before the term of the deposit period ends?

If a client wishes to be able to get his investment deposit back within 14 days from the date the deposit was made, then when making the deposit, he chooses a special option. In this case, he still fully participates in the referral program. If a client asks for a refund of his deposit within 14 days from the date the deposit was made, 27% will be deducted from the amount invested. If a client requests for a refund of his investment, he will receive the funds in 10 days.

What are the risks and do they even exist?

Notice of risk: We are engaged in high-risk investment activities associated with risks. A high level of risk can result in the loss of the entire investment capital. Therefore, our conditions may not be suitable for all investors. You should not risk with what you are not ready to lose. Please make sure that you understand all the risks and take into account your level of experience before investing.

What should I do if I have not found my question?

If you cannot find your question, you can send it to our e-mail: support@dechmont.ae. We will try to answer it as soon as possible. The most interesting and frequent questions will be published on this page.

Contact details

337188, Office No: 706 Jumeirah Bay X2 Tower, Cluster X JLT, Dubai, United Arab Emirates

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